實習機會 Internship

施耐德電機Customer Experience Analyst 實習生招募

2021-04-06 15:11

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

Schneider Electric are looking for Intern –Customer Experience Analyst to make an impact!

◆ What you will do:

As part of our Customer Quality & Satisfaction (CS&Q) team you will

  • Manage 2021 overall experience survey campaign in Taiwan, including pre-campaign preparation, interviewer audit, alert management, and result analysis

· Support Customer Voice adoption initiatives

  • Support FAQ backstage management, coordinating with offer marketers/PAE for the content

◆ Experience and skills 施耐德電機 are looking for:

  • Students who are currently pursuing Bachelor of Business or equivalent
  • Data analytics (Excel, minimum level required: be familiar with vlookup and pivot table)
  • Good communicator
  • Video editing skill is a plus but not necessary
  • Prior internship experience in similar function will be an added advantage
  • Able to communicate effectively bilingually in English & Mandarin
  • Able to intern for at least 6 months